Frequently Asked Questions
Welcome to the FAQ section! Here, you’ll find answers to some of the most common questions about our products, services, and policies. If you have additional inquiries, feel free to reach out to us.
General Questions
What types of martial arts uniforms do you offer?
We provide a wide variety of martial arts uniforms, including karate gis, judo uniforms, taekwondo doboks, and customized options tailored to specific styles.
What sizes are available for your uniforms?
Our uniforms come in a full range of sizes for children, teens, and adults. Use our detailed size chart to find the best fit for you.
Can I purchase belts separately?
Yes, we offer belts in various colors and sizes to match your progression level in martial arts.
Do you provide equipment and accessories?
Absolutely! for that contact on WhatsApp We supply sparring gear, protective equipment, and training accessories to complement your martial arts journey.
Ordering and Payment
You can place an order directly through our website. Add your selected items to the cart and follow the checkout process.
We accept major cash on Delivery, credit cards, debit cards, PayPal, and other secure payment options.
Orders can be modified or canceled within 24 hours of placement. Contact our customer support team as soon as possible to make changes.
Shipping and Delivery
Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary based on location.
Standard shipping typically takes 5-10 business days, while expedited options are available for faster delivery.
Yes, you will receive a tracking number via email once your order has been dispatched.
Returns and Exchanges
We accept returns and exchanges within 30 days of purchase for unused and unworn items in their original packaging. Customized products are non-refundable unless defective.
Contact our customer support team with your order details, and they will guide you through the return or exchange process.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Customization
Yes, we provide customization options for uniforms, including embroidery, logos, and name patches. Perfect for individuals and martial arts schools.
Customization typically takes 5-7 business days, depending on the complexity of the design.
Certainly! We offer special discounts and tailored customization options for bulk orders. Contact us for more details.
Support and Contact
You can reach our customer support team via email, phone, or the contact form on our website. Visit the “Contact Us” page for details.
Our support team is available Monday to Friday, from 9:00 AM to 6:00 PM (local time).
